Privacy Policy

TEKORA USA LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

We may collect the following information: name, email address, phone number, project details submitted through forms, and any additional information you voluntarily provide. We may also collect limited technical data such as IP address, browser type, and usage behavior.

We use the information collected to: respond to inquiries and project requests; provide consultations and service information; improve our website and services; and communicate with you regarding your request.

We do not sell, rent, or trade your personal information. We may share information with trusted third-party providers only when necessary to operate our business (e.g., hosting, communication tools), and only under confidentiality agreements.

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. Below is a summary of the specific cookies we set and how long they are retained.

Google Tag Manager (GTM) itself does not set cookies directly, but it loads third-party scripts — including Google Analytics 4 — that do. GTM's own container snippet (_ga_container) is a first-party JavaScript tag and does not store a persistent cookie.

Google Analytics 4 sets the following cookies on this site: _ga (expires after 2 years) — used to distinguish unique visitors; _ga_G-1HDR6YSFEV (expires after 2 years) — used to persist session state for our specific GA4 property; _gid (expires after 24 hours) — used to distinguish users within a session. These cookies are only activated after you give explicit consent via our cookie banner.

We implement Google Consent Mode v2. Analytics and ad-tracking cookies are blocked by default until you accept them. If you decline or accept analytics only, no advertising identifiers are stored. You may withdraw or change your consent at any time by clicking the Cookie Preferences link in the site footer.

You can also opt out of Google Analytics across all sites by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout) or by adjusting your browser's cookie settings to block third-party cookies.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected. The following timelines apply:

Contact form and project inquiry submissions (name, email, phone, project details) are retained for up to 24 months from the date of submission. After this period, records are deleted or anonymized unless an active service relationship requires continued retention.

Email correspondence initiated through contact forms is retained for up to 36 months to support ongoing project communication and after-sales support.

Technical data collected through analytics cookies (such as IP address, browser type, and usage behavior) is retained in accordance with the cookie retention periods described in Section 5.

You may request early deletion of your personal data at any time by contacting us directly. We will process your request within 30 days in accordance with applicable law.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Depending on your location, you may have the right to: request access to your data; request correction or deletion; and opt out of communications. To exercise these rights, please contact us.

We may update this Privacy Policy at any time. Updates will be posted on this page.